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Privacy Policy for ML4Industry

Last Updated: 20 April 2025

1. Introduction

Welcome to ML4Industry ("ML4," "we," "us," or "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.ml4industry.com) (the "Site") and use our services, including but not limited to the Data Readiness Check, Targeted Insight Pilots, and potential future Continuous Insight Solutions (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our Services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect depends on the context of your interactions with us and the Site or Services, the choices you make, and the products and features you use.

(a) Personal Data You Provide to Us:

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services (e.g., through contact forms, early adopter interest forms), when you participate in activities on the Site, or otherwise when you contact us. This information may include:

  • Contact Information: Your name, email address, phone number, company name, job title, industry.
  • Communication Content: Information you provide when you communicate with us, such as the content of your inquiries or feedback.
  • Goal/Challenge Information: Descriptions of your operational goals or challenges that you provide when expressing interest in our Services.

(b) Client Operational Data You Provide for Services:

When you engage with our specific Services (like the Data Readiness Check or Pilot Projects), you may provide us with operational data relating to your equipment and processes ("Operational Data"). This may include:

  • Historical sensor readings (e.g., vibration, temperature, pressure, audio, images).
  • Asset details and context (e.g., equipment type, sensor location, operational parameters).
  • File metadata associated with the data.

We treat your Operational Data with the highest level of confidentiality and use it solely for the purpose of delivering the agreed-upon Services.

(c) Information Automatically Collected:

When you visit our Site, we may automatically collect certain information about your device and usage patterns, including:

  • Log and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, links clicked, and timestamps.
  • Cookies and Similar Technologies: We may use cookies and similar tracking technologies (like web beacons) to collect information about your interaction with our Site for functionality, analytics, and improving user experience. You can control cookie settings through your browser.

3. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

Provide and Manage Services:

  • Respond to your inquiries and fulfill your requests for information or Services.
  • Process and analyze the Operational Data you provide to deliver the agreed-upon Services.
  • Create and manage your account (if applicable).
  • Deliver reports, insights, and roadmaps as part of the Services.

Communicate with You:

  • Send you service-related communications, including confirmations, updates, and support messages.
  • Notify you about changes to our terms, conditions, and policies.
  • Respond to your comments and questions.

Improve Our Site and Services:

  • Understand how users interact with our Site using analytics data.
  • Monitor and analyze usage and trends to improve user experience.
  • Develop new products, services, features, and functionality.

Legal and Compliance:

  • Comply with applicable laws, regulations, legal processes, or governmental requests.
  • Enforce our terms and conditions.
  • Protect our rights, privacy, safety, or property, and/or that of yours or others.

4. Legal Basis for Processing (For EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

  • Performance of Contract: We process your Contact Information and Client Operational Data when necessary to perform the Services you have requested or to take steps at your request prior to entering into a contract.
  • Legitimate Interests: We process information collected automatically and some contact information for our legitimate interests, such as operating and improving our Site and Services.
  • Consent: We may rely on your consent to process personal information in specific situations.
  • Legal Obligation: We may process information where necessary to comply with a legal obligation.

5. Disclosure of Your Information

We do not sell your personal information. We may share information we have collected about you in certain situations:

  • By Law or to Protect Rights: If required by legal process or to protect rights, property, and safety.
  • Third-Party Service Providers: With vendors who perform services for us under strict confidentiality terms.
  • Business Transfers: In connection with any merger, sale, or acquisition of our business.
  • With Your Consent: For any other purpose with your consent.

6. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information and Operational Data. While we take reasonable steps to secure information, no security measures are perfect or impenetrable.

7. Data Retention

We retain personal information where we have an ongoing legitimate business need to do so. Different types of data may be retained for different periods:

  • Contact/Communication Data: Retained as needed for business purposes or legal requirements.
  • Client Operational Data: Retained only for the duration necessary to complete the specific Service.
  • Usage/Analytics Data: Often retained in aggregated/anonymized form.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • The right to access your personal data
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability

9. International Data Transfers

Your information may be transferred to computers located outside of your jurisdiction. We take appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.

10. Children's Privacy

Our Site and Services are not intended for use by children under the age of 13 (or 16 in the EEA/UK). We do not knowingly collect personal information from children under this age.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

ML4Industry

Auckland, New Zealand

Email: Rik@ml4industry.com

Website: www.ml4industry.com