Privacy Policy

Last Updated: 20 April 2025

1. Introduction

ML4Industry commits to transparent data handling. This policy covers our website (www.ml4industry.com) and services including Data Readiness Checks, Targeted Insight Pilots, and Continuous Insight Solutions.

2. Information We Collect

(a) Personal Data You Provide

  • Contact Information: name, email, phone, company, job title, industry
  • Communication Content: inquiries and feedback
  • Goal/Challenge Information: operational goals or challenges

(b) Client Operational Data for Services

  • Historical sensor readings (vibration, temperature, pressure, audio, images)
  • Asset details and context (equipment type, sensor location, parameters)
  • File metadata

(c) Information Automatically Collected

  • Log and Usage Data: IP address, browser type, OS, URLs, pages viewed, timestamps
  • Cookies and Similar Technologies: tracking for functionality and analytics

3. How We Use Your Information

  • Provide and manage services
  • Respond to inquiries and process operational data
  • Communicate service updates and changes
  • Improve the site and services through analytics
  • Comply with legal obligations

4. Legal Basis for Processing (EEA/UK Users)

Processing relies on:

  • Performance of Contract
  • Legitimate Interests
  • Consent
  • Legal Obligation

5. Disclosure of Your Information

We do not sell your personal information. Information may be shared:

  • By legal requirement
  • With third-party service providers under confidentiality
  • During business transfers
  • With your consent

6. Security of Your Information

We apply administrative, technical, and physical measures to protect your data. No security measures are perfect or impenetrable, but we take all reasonable steps to safeguard your information.

7. Data Retention

  • Contact/Communication Data: retained as needed for business purposes
  • Client Operational Data: retained only during service delivery
  • Usage/Analytics Data: retained in aggregated or anonymized form

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request rectification
  • Request erasure
  • Restrict processing
  • Object to processing
  • Request data portability

9. International Data Transfers

Your information may be transferred internationally. We apply appropriate safeguards in accordance with applicable law.

10. Children's Privacy

Our services are not intended for children under 13 (or 16 in the EEA/UK). We do not knowingly collect data from these age groups.

11. Changes to This Privacy Policy

We update this policy periodically. The “Last Updated” date at the top of this page reflects the most recent revision.

12. Contact Us

ML4Industry
Auckland, New Zealand

Email: rik@ml4industry.com
Website: www.ml4industry.com